Experience Required: 8+ years of post-NYSC experience
About Lifestores Healthcare
Lifestores is democratizing access to primary healthcare in Nigeria and other frontier markets by transforming the role and effectiveness of pharmacies.
Pharmacies are the most visited space in healthcare in frontier markets like Nigeria; however, they are constrained by challenges around expensive medication, fake medicines, and limited holistic care services.
Lifestores has developed a digital pharmaceutical marketplace called OGApharmacy to help pharmacies, hospitals, and clinics manage their inventory more efficiently, enjoy group purchase discounts, access loans, and better serve their patients. Lifestores also owns a mass-market network of pharmacies.
The fast-growing company is led by a combination of pharmacists and professionals with experience in general management, consulting, and technology. We are backed by an international network of investors and advisors such as Google for Startups, StartUp Health, Consonance Capital, K50, Kepple, and other leading investors.
About the Role – Job Responsibilities
● Fully own the sales function and achieve a minimum GMV of N450 million/month by March ‘25;
● Lead all aspects of sales, including strategy development & execution; pipeline development; conversions; target-setting; sales processes; team recruitment, training, and motivation;
● Geographically grow the business, both in existing and new regions, including prioritizing & launching our offerings in new cities – ensure strong performance in new locations, including coordinating with the supply chain, marketing, people ops and finance teams;
● Increase the efficiency of the sales team, at least doubling the amount of GMV per sales team member;
● Develop and lead new sales channels and initiatives;
● Directly develop relationships with key customers and directly onboard new accounts – through building strong relationships with key accounts, help to grow average order value;
● Identify key analyses needed to diagnose our current product-market fit and to improve our offerings on an ongoing basis. Regularly derive actionable insights from analyses & share them in writing with the team;
● Plan & execute approaches to grow recurring sales and average order value with existing customers;
● Ensure that the team is using appropriate tools to drive sales, including using technology to measure results; leverage data insights to drive sales results;
● Propose concrete ways to improve our products and our sales function by actively soliciting customer feedback and deriving lessons from our competitors;
– Work closely with other departments to ensure that our offerings represent an outstanding product in line with the customers’ needs, including the right formulary mix, high fulfillment, fast delivery, appropriate credit terms, and a well-functioning online portal;
● Work closely with the marketing team on new customer development & the increase of average basket size;
● Play a direct role in recruiting the best sales talent to Lifestores and motivate them via the right incentives and non-monetary rewards to excel; coach the team effectively; quickly off-board sales team members whose performance is not in line with Lifestores’ expectations;
● Lead credit & collections management, including working closely with the finance team; and
● Serve as an active and engaged leadership team member
Skills and Qualifications
● Bachelor’s degree in business, communications, marketing pharmacy, chemistry, or related field; master’s degree a plus
● Proven experience in driving sizeable sales growth, including leading a national sales force and developing and executing sales plans
● Experience actively using data and analysis to drive sales strategy
● Strong project management, multitasking, and decision-making skills
● Excellent written and verbal communication skills
● Significant healthcare sales leadership experience; experience with a large pharmaceutical manufacturer, distributor, or wholesaler is strongly preferred; start-up experience is a plus
● We are looking for a candidate who is analytical, focused on customer needs, well-organized, self motivated, and commercially savvy
You should be comfortable building & coaching a team. Given the early stage of the company, you should be comfortable working in a hands-on manner. In addition, you would be working closely with other leadership team members.
We select people who demonstrate our core values: customer centricity, humility, collaboration, ownership, trustworthiness, continual improvement, and data-driven.
Benefits & Compensation
– We offer competitive compensation, including stock ownership opportunities. Additional benefits include pension contributions, access to regular training, and ongoing feedback to boost your skills.
– You will have ample opportunities to work with and learn directly from world-class operators, including top pharmacists, developers, and leaders with backgrounds at Harvard and Stanford Business Schools.
Lifestores thrives on a collaborative, meritocratic working culture. We are an equal opportunity employer and value diversity at our company.